For quite some time now, everyone has been telling us how to use Twitter as a business tool and, until now, we had to take their word for it.

Twitter has launched what they call Twitter 101, with the focus of educating businesses on how to use Twitter, follow the lingo and leverage their business using the platform. Finally Twitter has come out and is telling users how the whole thing works and how to use it effectively.

Twitter 101 covers many aspects of Twitter, from the setting up your account and your first tweet to best practices for business as well as case studies.

“One of Twitter’s key benefits is that it gives you the chance to communicate casually with customers on their terms, creating friendly relationships along the way—tough for corporations to do in most other mediums.” Source: Twitter 101

So if you are a heavy Twitter user or just starting out, Twitter 101 offers most of tools you need to get tweeting with a results, they even have it available in PDF so you can take your online, offline.