The holidays are almost here and everyone is gearing up for Christmas, personally and professionally. If you run an ecommerce business, you’re likely to ensure that your landing pages are prefect and your website is working just fine before you get ready to capitalise on the surge in holiday sales.

What if the traffic is so heavy that your website becomes excruciatingly slow, or worse still, crashes?  Visitors are impatient and expect websites to load quickly so that they can finish their business and move on.  Your site’s speed has a direct impact on your return on investment as it affects bounce rates, your conversion rates, revenue and user experience.

To make sure your visitors stay on your site and respond to your calls to action, here are seven ways to tweak your website and make it deliver its best performance this Christmas.

Avoid HTTP request overload

Probably the number one performance deterrent, HTTP request overload can be resolved by combining multiple script files, style sheets and CSS files into a single file. Next, gather your site graphics, templates, themes and navigation into one image file.  Using CSS, be selective about displaying images where relevant. Pare down the number of images or bundle the necessary ones into an e-catalog on your site. Keep your site design as simple as you can to prevent it from slowing down.

HTML markup

This should be efficient. Statistics show that user bandwidth is not always the cause for slow site loading time. Often the html markup is the problem that affects the browser’s behavior. By managing the html properly, this can be avoided. Load scripts intelligently, or the user’s browser will freeze.

Take advantage of browser cache and local storage

Make use of local storage especially if your browser supports HTML5. This lets you store more on the client without weighing down every request.

Don’t use third party widgets

As far as possible avoid third party widgets.  Utilise async implementation to avoid affecting site performance. Some widgets can slow down the entire website, driving the user away.

Handle byte overload

This can be tackled by editing the content, optimizing images, minimizing JavaScript and CSS, pagination, Ajax, and using cookie-free domains.  Cookie-less domains.

Use a Global Network

Geography is important.  Use a cloud provider to tackle your content so that users can pull content from a server closest to them to save time.

Measure each of your website tweaks and optimise performance. Eventually, it is performance that will keep a prospect your side during the holidays.

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  • Filed under: Blog, Usability



  • Is mobile SEO necessary?

    With mobile marketing becoming a part of every brand’s promotion strategy, it is only natural to wonder whether mobile SEO (Search Engine Optimisation) is required, particularly when the business’ main website is optimised. The question arises as most marketers offer a mobile version of their websites.

    It would be safe to assume that mobile SEO is essential to optimise the website for mobile search, keeping in view usability, relevance to search and marketing. Mobile SEO differs from regular SEO and here are some reasons why:

    • For regular websites, SEO focuses on keyword rich content to show the search engine that the pages are relevant to the search. On mobile web pages, it can be tough to stick to the ideal 250-words rule related to content due to the size of the screen and reluctance of the mobile user to scroll.
    • Mobile websites obviously have different criteria since the user-experience is very different here.  If one has to follow the regular SEO best practices for site-optimization, implementation will not be easy. Mobile SEO has to be brief and to the point.
    • Mobile search is different from desktop search because mobile users do not always use keywords. Thanks to options like Google Goggles, Gesture Search, and Voice Search, a user no longer has to pull up the Google search screen to enter a search phrase. Viewed from the mobile context, this means a significant change in the way user needs are perceived.  The same keyword could mean different things to different users. This calls for mobile keyword research in addition to the regular keyword research.
    • To provide a better user experience, mobile search uses different ranking algorithms such as location.
    • With mobile phones, there are different levels of brand-user engagement. Whether it is search results or ad positions, businesses must compete for first position on the mobile. In the limited space offered by the mobile screen, brands must find their place and stay visible to keep their click through rates healthy.
    • Although a user’s engagement with the mobile screen is much higher than with a desktop, the likelihood of scrolling is much less on the mobile screen.

    SEO campaigns must factor in mobile click through rates and search volume, since most users use their mobile phones to browse and search. Understanding and action on the differences between mobile SEO and regular SEO is critical in order to rank in mobile search results.

     

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  • Filed under: Blog, mobile



  • Mobile marketing has opened up a whole new avenue for businesses to connect and interact with their audience in a targeted manner. This is possible because of the nature of the device, which users are likely to carry with them all the time. This reliance on their mobile phones has paved the way for marketers to communicate with customers and prospects and have meaningful conversations.

    Here are some statistics from mobiThinking on mobile phone users

    • Many mobile web users are mobile-only, i.e. they do not, or very rarely also use a desktop, laptop or tablet to access the web, according to On Device Research.
    • In many developing nations, the majority of mobile web users are mobile-only, highest include Egypt at 70% and India at 59%.
    • In developed nations, in the US particularly, many mobile-only web users are older people, and many come from lower income households
    • In Africa, the 85% of the mobile-only web users access the web with a feature phone.
    • In Africa the top mobile activities for mobile-only users are: downloading games (55%); downloading music (54%); social networking (52%); search (48%); email (46%).
    • Many mobile-only web users do not have a bank account, in India this is 57% of the mobile-only.

    There is also research to prove that over 40% businesses use mobile marketing currently, and this includes mobile email, mobile web sites and mobile apps. As the number of mobile users continues to grow IBM, in its state of marketing 2011 report reported that another 20% of businesses plan to adopt mobile within the year.  This brings us to the question of whether businesses are using the right mobile strategy to engage their consumers with their brands.

    Enter mobile barcodes

    Mobile barcodes have the ability to stimulate conventional, as well as digital communication channels by inspiring users to engage on the go. Not only are barcodes interactive, but also measurable, enabling tracking and monitoring for effectiveness, so that businesses can calculate their return on investment from the campaign.

    The best thing about mobile barcodes is they are easy to use and can be highly focused on the user while providing a call to action. The user will need a camera phone to scan the mobile barcode, and get directions to the nearest store where they can grab their coupon and use it in a number of ways. The biggest advantage is the opportunity for engaging the user instantly with the brand, leveraging their impulsiveness and converting it into action.

    comScore reports that “14 million mobile phone users in America scanned QR or barcodes on their phones in June this year, mostly from newspapers or magazines, and on product packaging both at home and in store.” Although this makes it look as though mobile barcodes are the answer to a mobile marketer’s prayers, they are a new marketing tool and naturally, there are challenges.

    For a marketer who plans to use mobile barcodes it is important to consider some best practices before actually designing and implementing the campaign. Here are some basic questions to ask.

    • The purpose of your mobile barcode – increase sales, boosts customer engagement, educate the market?
    • Is the barcode properly positioned for the consumer to find it easily?
    • What is in it for the consumer? Giveaways, discount coupons?
    • Does the code lead to the correct link and show the appropriate content?
    • Is the content optimized for different mobile screens?
    • Is it easy to scan with various devices?
    • Is there a call to action?
    • Does the code tell the user how to scan?
    • Has the barcode been thoroughly tested?
    • Is there a solid analytics system in place to measure and monitor the campaign?
    • After grabbing the user’s attention, is the marketer clear about the next step?

    The answers to these questions will help design a successful mobile barcode campaign that will bring in the expected results.

     

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  • Filed under: Blog, mobile